Shipping & Delivery Policy

Thank you for shopping with us. Please read our shipping policy carefully before placing your order.

Order Processing

• Orders are processed within 1–2 business days after confirmation.

• Orders placed on weekends or public holidays will be processed on the next business day.

• You will receive a confirmation message once your order has been shipped.

Delivery Time

• Delivery typically takes 2–5 business days, depending on your location.

• Delivery times may vary during peak seasons, sales, or due to courier delays.

Cash on Delivery (COD)

• You may open and inspect your package before making payment.

• Payment must be completed in full once you confirm the item is correct.

Shipping Fees

• Shipping fees are calculated at checkout and may vary depending on your location.

• In case of exchange, an additional 90 EGP shipping fee applies.

Incorrect Address

Please ensure your shipping details are correct.

We are not responsible for delays or failed deliveries due to incorrect or incomplete addresses.

Damaged or Faulty Items

If you receive a damaged or faulty item due to an error on our side:

• You must contact us within 24 hours of receiving your order.

• Clear photos of the issue may be required.

• Approved cases will follow our exchange policy.

Account